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Delivery Methods
Delivery Methods
remithome offers three ways to get money to your loved ones in the Philippines.
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Door-to-Door Delivery, No Extra Cost
- There is no extra cost for door-to-door delivery
- Your recipient never pays a delivery fee
- Delivery to over 90% of locations in the Philippines, both Metro Manila and the Provinces
- For extremely remote areas, we will arrange a convenient pick-up location
- Delivery is guaranteed*
Bank Deposits, All Major Banks in the Philippines
- Deposits can be made to any commercial or savings bank in the Philippines
- Delivery is guaranteed*
Cash Pick-Up, even in Remote Provinces
- Cash pick-up available at locations throughout the Philippines (even in remote areas).
- Choice of cash pick-up locations in the Philippines.
- Delivery is guaranteed*
* If our partner banks are ever unable to deliver the money sent, we will refund the entire amount sent plus the remithome fee. Of course this guarantee only applies if you have provided the correct recipient information (name, address, phone number, and bank account information, if applicable). And the remithome fee may not be refunded if our partner banks make a good faith attempt at delivery but are unable to deliver for reasons outside of our control (for example, your recipient refuses delivery, is unavailable after multiple delivery attempts, does not attempt to pick up money held for cash pick-up, or is unable to provide acceptable identification for cash pick-up or door-to-door receipt of cash funds).
Which delivery method is best for me?
The best delivery method depends mostly on your recipient. The most important considerations are (1) location, (2) convenience, and (3) delivery time.
- Location – remithome delivers Door to Door to over 90% of locations in the Philippines, both in Metro Manila and in the Provinces. However, if your recipient is in an extremely remote area, you might want to consider a Bank Deposit directly into your recipient’s bank account. We deposit to all major banks in the Philippines (For a list of banks, click here). If your recipient doesn’t have a bank account, you can arrange for Cash Pick-Up at a convenient cash pick-up location (For a list of available Cash Pick-Up locations, click here).
- Convenience – If your recipient is generally at home or in the office, Door-to-Door delivery might be convenient. On the other hand, if your recipient is frequently in and out of the house or office, it may be better to consider Bank Deposit or Cash Pick-Up as the delivery method.
- Delivery Time – Which delivery method has the shortest delivery time depends a lot on your recipient’s location. In general, Cash Pick-Up will have the shortest delivery time and Bank Deposits are next. However, in certain locations, such as Metro Manila, Door-to-Door delivery may actually be faster, because bank couriers also deliver on weekends. For Bank Deposits and Cash Pick-Up at Bank Branches, delivery can only be made on business days, Monday through Friday excluding Philippine holidays.
For assistance in determining the best delivery method for your recipient, please contact remithome Customer Service at 1-800-919-0787, Monday through Friday
from 9:00 AM to 5:00 PM, Pacific Time (California), or email us at customerservice@remithome.com.
from 9:00 AM to 5:00 PM, Pacific Time (California), or email us at customerservice@remithome.com.
