Outsourcing – Why the Philippines?
First in a Series of Articles on Business in the Philippines
Did you know that the Philippines is an important center for outsourcing, especially from the United States?
What is outsourcing?
Outsourcing involves contracting out a business function to an external provider, either domestically or internationally. For U.S. companies, the Philippines is often a major outsourcing destination.
What business functions can be outsourced?
Many business functions can be outsourced and, with advances in web-based applications and telecommunications, outsourcing to a different country (sometimes called Offshoring or Offshore Outsourcing) has become more common.
Where an entire business function such as Customer Service or Finance & Accounting is outsourced, this is called Business Process Outsourcing (BPO). However, outsourcing can also be done on a much smaller scale. For example, a small business might hire just one person to work as a Virtual Assistant, doing various office functions.
Why outsource to the Philippines?
When businesses look to outsource functions, they look for a combination of factors that include cost-effectiveness, reliability, and skill set. The Philippines offers competitive labor rates, a stable telecommunications infrastructure, and an educated English-speaking workforce. This makes the Philippines an attractive outsourcing destination, particularly for U.S. companies.
The Philippines has a large skilled labor force that meshes well with business outsourcing needs. Not only does the country produce nearly 500,000 college graduates each year, but large numbers are in business-related, engineering, and information-technology (IT) programs. And, as described in our March 2010 newsletter, these graduates are English speaking.
Outsourcing to the Philippines began in the 1990s with call centers and low-value-added business processes such as email response services. However, outsourcing growth over the last decade has expanded to higher-value activities such as web design, software development, engineering, finance, animation, legal services, medical transcription, and architectural services.
Ask remithome: Paying Outsourced Personnel in the Philippines
Question: I own a small business and need to pay 20 people in the Philippines twice a month. Why should I use remithome?
Answer: You have a business to run, so the last thing you want to do is spend half a day each month filling out forms to pay your employees in the Philippines. remithome offers an online money transfer solution that’s convenient, cost-effective, reliable, and responsive to the needs of your business.
Convenient
remithome allows you to schedule payments online, quickly and easily. Our system works like online bill pay offered by major banks, so you can schedule payments to all 20 people in a single transaction. Since recipient information is stored online, it will generally take you less than five minutes to schedule payments each pay period. And each employee or contractor can choose to receive money in a different way (Bank Deposit, Door-to-Door Delivery, or Cash Pick-Up). Click here for more information about multiple recipient transactions.
Cost Effective
remithome can save you up to 80% over Western Union or bank wire transfers. When you schedule payments to multiple employees in single transaction, your cost is only $8 per person.
Reliable
You want a money transfer service you can count on, so remithome takes extra steps to ensure reliability. We verify all sender and recipient bank account information to make sure that transfers are not misrouted or delayed. And our Manila office coordinates with our Philippine partner banks and provides support for recipients to ensure funds delivery.
Responsive
remithome is responsive to the needs of your business. We can customize our service to meet specific requirements (e.g., cash cards for personnel in the Philippines, higher limits, customized reports). And since our customer service and operations are centralized in our California headquarters, our Customer Service Representatives will be able to answer your questions, or find someone who can.
To find out how remithome can meet the money transfer needs of your business, click here to complete a Business Account Information Request Form. You can also call remithome
Customer Service at 1-800-919-0787 during California business hours, Monday through Friday
from 9 AM to 5 PM, Pacific Time, or email us at customerservice@remithome.com.
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