New Immigrant Survival Guide: First Impressions
First in a Series of Articles
This month’s newsletter introduces the first in a series of articles intended to help new Philippine immigrants adjust to life in the United States. Future articles will provide additional perspectives and useful resources.
Philippine immigrants to the U.S. generally have a good sense of what it’s like here. From childhood, Filipinos are exposed to American movies, television, and other aspects of American culture. They may already have visited the U.S. and probably know people who have worked here.
But living and working in the U.S. is a very different experience than visiting relatives here or being a tourist. And one of the keys to rapid adjustment to a new culture is to have realistic expectations. With this in mind, we asked some recent and some not-so-recent Philippine immigrants about their first experiences in the U.S. What surprised them? Is there anything they wish they had known before they arrived? How did their experience differ from their expectations?

“In the Philippines, it became a practice to call your boss or the person who is working with you that is in a higher position Sir/Maam. We basically get used to saying that and for some reason even if we are just talking to anybody who is older than us, we automatically call them Sir/Maam.
When I moved here in the U.S, I noticed that at work, it is more casual. We call our bosses with their first names. At first it was a little awkward because I felt like I am disrespecting them, but in fact it actually doesn’t matter to them at all.
It takes a while for me to get used to it and even though I am already practicing this habit of calling them with their first names, a part of me still feels disrespectful.”

“I have never worked so hard in my life! In the Philippines, I was used to having family and helpers at home. Here in America, after working long hours, I still have to come home and cook, wash dishes, and do my own laundry. And it’s even harder if you have kids! I now appreciate what I had in the Philippines.”

“The customer has a lot of power in America! You can inspect items before buying them and return products you don’t like. Opening a bank account is difficult in the Philippines, but it is easy here. Banks are actively competing to get you to open an account with them.”

“Living and working here in the U.S. is difficult. I came from a well-off family, and I got my degree from a good school in the Philippines. However, here they haven’t even heard of my school, and I’m just the same as everyone else. It was humbling at first and I felt like a commoner, but now I’m more accepting.”

“I have noticed that here in the U.S., people seem friendlier. Even if they don’t know you, they would still greet you. They are definitely into small-talk. At first, I thought that greeting people and chit-chatting were just weird practices here in America. Now I know that it is considered rude not to return greetings and I no longer avoid casual conversations.”

“Renting an apartment is a little different in the U.S. There is generally more paperwork, along with credit checks, reference checks, payment of first and last month’s rent, and a security or cleaning deposit. Apartments here come with a fridge, stove, and oven, which is not true in the Philippines.”

In future newsletters we will continue to provide resources and advice for new immigrants. Do you have a story you would like to share? What advice do you have for new Philippine immigrants to the U.S.? Is there anything that would have made your life easier if you had known it before you came here?
Please click here if you have a story, a key learning, or advice you would like to share.
Ask remithome: Website Navigation (Part 1)
Question: The remithome website has a lot of information! Could you give me a brief overview of your website and some tips on how to navigate the site to find what I need?
Answer: As you have probably noticed, we continue to improve our website to make it more useful. This issue of the newsletter discusses those parts of the website that are accessible to both current and prospective remithome members (Part 1). Next month’s newsletter will discuss those parts of the website that require you to login first (Part 2).
Website Layout
The 4 Tabs at the top of the page organize the website:
- HOME – Clicking this tab will return you to our homepage (www.remithome.com) from whichever page you are on.
- ABOUT US – Under this tab you can find out all about remithome Corporation, including a company profile, news articles about remithome, customer testimonials, our monthly newsletters, and information about our partner banks, business affiliates and non-profit organizations. You will also find contact information.
- SERVICES – This tab contains the most important information that both new and prospective remithome members need to know about our services: fees for different services, exchange rate, delivery methods, and advanced features. There is page that highlights special account services such as account reconciliation and proof of financial support. There is a small business services page that details how remithome can be used to pay outsourced workers in the Philippines. There are also two pages that you can visit for answers to your questions: The F.A.Q.s page has answers to frequently asked questions and the Ask remithome page has links to more detailed answers about specific topics.
- MY REMITHOME – Clicking this tab will take you to the Member Log-In page, where you can log into your remithome Membership Account. On this page we also post important notices and U.S. and Philippine holidays that may affect bank account verifications and delivery times.
Ways to Find Information
- Google Site Search – On the homepage (www.remithome.com) just under the exchange rate, there is a Google Site Search box that will allow you to search the remithome website for important information.
- Site Map – At the bottom of each page, there is a link to the Site Map, which shows the layout of the remithome website and provides links to our web pages by category (Remittance, Delivery Methods, Privacy, Security & Reliability, etc.)
- Hyperlinks – Throughout the remithome website, there are red hyperlinks that will take you to other parts of the website. Just click a hyperlink if you need additional information.
Additional Features
- Share Button – At the top of each page there is a
button, which you can use to email that page to a friend or share the page on Facebook, Twitter, MySpace, and many other sites.
- Navigation Options – There are many ways to move around the website. You can use the Tabs at the top of the page, Side Navigation on the left-hand side of each page under the ABOUT US and SERVICES tabs, and hyperlinks throughout the site. To return to the home page, click the HOME tab or click the remithome logo. You can also use the breadcrumbs under the tabs for navigation (e.g., Home>Services>Delivery Methods shows that you are on the Delivery Methods page under the SERVICES tab).
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