Ask remithome: Scheduling Transfers and Recurring Instructions
Question: I want to send money to my niece when she graduates in March, but I will be out of the country when it’s time to send. And it seems too early to send money now. What can I do? I also want to send $500 to my family every month to cover their household expenses. Is there an easy way to schedule this so that I don't forget to send each month?
Answer: With remithome you can send money now or you can schedule the transfer for a later date. Unlike other remittance services, you don’t have to wait for a specific date to send money. remithome offers an Advance Scheduling Feature that allows you to schedule a transfer to be sent on a future date. This is an easy way to make sure you don’t forget anyone’s graduation, birthday, or other important event.
And if you need to send the same amount of money to someone on a regular basis (for example, you want to send $500 to your family at the beginning of each month), you can set up a Recurring Instruction. This saves you time – and it also saves you money! When you set up your transfer as a Recurring Instruction, a standard Philippine Peso transfer is only $8, a 20% discount from the regular transfer fee!
If your situation changes, you can cancel a scheduled transfer, or even an entire Recurring Instruction, up until 2 PM (Pacific Time) on the day the transfer is scheduled to be sent. There is never a cancellation charge.
How to Schedule a Send Money Transaction for a Future Date
Login to your remithome account and go to the Send Money page. In Step 1, simply choose the date in the future when you want the money to be sent. After scheduling and confirming your Send Money transaction, you can view your scheduled transfer on the My remithome page.
How to Set Up a Recurring Instruction
Complete Steps 1 through 5 as you would for any Send Money transaction. Then, in Step 6, check the box to create a Recurring Instruction. Select how often you want the transfer to occur (weekly, monthly, or some other frequency), and an end date (if any). If you specify an end date, be sure it is one day after the date of your last intended transfer. After scheduling and confirming your Send Money transaction, you can view both your Recurring Instruction and your next scheduled transfer on the My remithome page.
If you have questions about how to schedule a transfer for a future date or set up a Recurring Instruction, please contact remithome Customer Service at 1-800-919-0787, Monday through Friday from 9 AM to 5 PM, Pacific Time (California), or email us at customerservice@remithome.com.
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